Returns are accepted within 21 days of purchase. Email team@thebasketry.com with your order number to request one — items must be unused, unworn, and have all original tags. Once approved, you'll have 5 days to ship the item back to us.
Refunds are issued to your original payment method within 7–14 days of us receiving the return. Return shipping is the customer's responsibility, and original shipping charges aren't refundable.
Final sale (no returns): items discounted 30% or more, perishable items, custom/personalized orders, and seasonal items within 14 days of the holiday.
View our full return policy HERE.
