Customer Reviews

Customer Testimonials


I absolutely love the Basketry! And delivery service is the Bomb!!!! When I need a gift or just something that I have to have, I call, they deliver within a day sometimes the same day to my work.

Wow.... how awesome is that!!! And the ladies and girls that work in there are so so nice and friendly. Will go out of my way to check on an item in stock and even go another step further and email a picture of the item. Love them and my little special place!

Thanks Ladies!!!!! 🙂 - Doy Breaux, Iberia Bank

“The Basketry has not only been super convenient for me to send gifts all over, not only in my City, but they have awesome customer service. I’ve used them for weddings I couldn’t attend, birthday gifts to my friends, and shopping for personal thing in their store. If they don’t have what you need, they can make it or order it for you. I recommend them to everyone I know looking for a good gift for any occasion!”

-Brittany Gilbert, Jefferson Chamber of Commerce Membership Development

“I am a “planner” and when I come up with an idea for a gift I want to order right then and there. I love the feature of being able to say what date I needed my basket months in advance.

Due to this being a surprise for my husband, I had the basket mailed to my mother’s house. (My basket was a NOLA theme as his gift was a weekend at a bed and breakfast.) I had not included anything to write on the card. Ya’ll were so kind to call as you were making the basket and make sure this was correct.

Your website is very user friendly and the extra step to call me was most appreciated!! Great customers service from start to finish!

-Tara Mitchell

“I always know I will be welcomed by sweet, helpful girls! I never leave empty handed, and everyone always goes above and beyond to make each trip I make to The Basketry the best experience ever! It is my favorite place to shop!”

-Jamie Pollock

“I needed a gift basket quickly-to be delivered the same day. I searched the web only to discover the shipping costs were more than the actual basket! I took a chance and googled “gift baskets in new Orleans” and was impressed with the look and user-friendly navigation of The Basketry. Not only were there many options for my specific needs, there was an option for same day “hand-delivery”. I called the toll free number to confirm the basket would be delivered same day and spoke with the most cordial, helpful individual. The basket arrived a few hours after ordering online and it was exactly as it was advertised (that doesn’t always happen!) I am a very satisfied customer and will The Basketry again.

-Darlene, Pittsburgh, PA

“One of my clients is Hilton Corporation. I was meeting the new General Manager of the beautiful Hilton San Diego Convention Center and learned he had recently moved from New Orleans where he was GM of a Hilton property. He had such fond memories of New Orleans that I knew he would enjoy some authentic Louisiana bounty.

When I googled Louisiana baskets, there were many to choose from and I spent quite a bit of time finding “the right one”. I kept coming back to The Basketry. The website was fresh and creative and the local ownership was important to me. I was so happy with the choice I made and believe this gift truly embraced the New Orleans lifestyle. My client sent me this email after he received the gift that The Basketry sent:

“Thank you for the amazing New Orleans basket that arrived today! A little taste of Acadiana, eh? Laissez les bon temps roulez!”

-Lori Welsh, Channel Sales Manager, Constellation Brands